FAQ

FAQ Page Content for Touch925

Frequently Asked Questions

Welcome to the Touch925 FAQ page! Here, we address common inquiries about our silver jewellery, ordering process, shipping, and more. If you can’t find the answer you’re looking for, please feel free to contact us!

1. What materials are used in Touch925 jewellery?

All of our jewellery is crafted from high-quality 925 sterling silver, ensuring both durability and a beautiful shine. Some designs may feature additional elements like semi-precious stones or enamel for added elegance.

2. How do I care for my silver jewellery?

To keep your silver jewellery looking its best, gently wipe it with a soft cloth after each use. Store it in a cool, dry place away from direct sunlight, and avoid exposure to harsh chemicals. For more detailed care instructions, visit our Care Instructions page.

3. What is your return policy?

We want you to be completely satisfied with your purchase! If you are not happy with your jewellery, you can return it within 30 days of receiving your order for a full refund or exchange, provided it is in its original condition. For more information, please see our Return Policy page.

4. How can I track my order?

Once your order has shipped, you will receive an email with a tracking number. You can use this number on our shipping carrier’s website to track your order. If you have any questions about your order, feel free to contact our customer support team.